Felting A World Of Magic
How to Order with us and Terms Of Trade

*This is a wholesale site only, please only register for wholesale access if you are wanting to stock and sell our products.

*To register for wholesale access please click on the wholesale login button, then click the link below that says dont have an account? Register now, then fill out the application and we will get back to you asap. Please note that you will be emailed an automated password, please ignore this, it will not work until we process your application.

Terms of Trade

*Our wholesale minimum order is $330
* All orders are on a pro-forma basis, sorry we do not have 30 day accounts, only on very special circumstances these can be issued.
*When you place an order over the website, please do not pay on this order, we will contact you with the actual Tax invoice once your order has been processed, this can take aprox 48hrs. Yes you can leave credit card details on the website, NO payments are automatically taken, all payments are taken manually.
*Returns, all our sales our firm sales, so you cannot return you order for change of mind, or if the courier company did not deliver it when you wanted it, we cannot control courier companies, once it leaves our factory delivery times are out of our control and we will not be held responsible!

*You can return items that have arrived faulty, but this claim must be made within 7 days of delivery, and please contact us first before anything is returned.

*All our products are 100% handmade, so all items can vary slightly, which we think makes them all the more special.

*Change of order, in some circumstances if we have processed your order, meaning picked tagged and packed and then you have changed your mind and want to change your order, so we then have unpack and then repack your order, you may be charged a repacking fee, so please do not submit your order until you are 100% sure you want us to process it.
himalayan felt co © 2020
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